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Back up and restore your data

Download a backup file of your customers, suppliers, items and invoices, save a copy to the cloud, and understand what a restore does.

Only the business owner sees this screen. Other users who open it see "Only OWNER can access Backup."

Before you start

Download a backup

  1. Open Administration > Backup.
  2. Click Download Backup (ZIP).
  3. Save the ZIP file somewhere safe, such as a pen drive or your own cloud storage. Do not unzip or edit it if you may need to restore from it.

Save a backup to the cloud

  1. Open Administration > Backup.
  2. Click Backup to Cloud (S3).
  3. The new backup appears in the Cloud Backups table, with its Last Modified time and Size.
  4. To get a copy, click Download on its row. It opens in a new tab.

If the screen shows "S3 backup not configured", cloud backup is not set up for your account. The Backup to Cloud (S3) button stays grey. Use Download Backup (ZIP) instead.

Restore from a backup

  1. Open Administration > Backup.
  2. Click Restore and pick a backup file (.zip or .json, up to 50 MB).
  3. Wait for the "Restore OK" message.

A restore adds every customer, supplier, product and invoice in the file as a new record. It does not delete or overwrite what is already in your books, so restoring into a business that already has data creates duplicates. Restored invoices are not posted to your accounts or stock. Users come back without passwords. Talk to Arthlekha support before you restore into a live business.

Common problems

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